7/10 Stars with more than 2500 user ratings in different review portals
|Prices||Low prices and a huge selection of China smartphones. Shipping only from China with additional custom taxes.|
|Shipping||Orders of $20 or more are shipped with Registered Air Mail for free and with a tracking number. Orders under $20 are shipped with normal airmail. A tracking number can be purchased during checkout.
|Shipping time and shipping methods||Dispatch within 2-4 or rather 7-10 days, depending on label.|
|Warranty||All items are covered by a 5-day dead on arrival warranty. Most items are covered by a 90-day free defective replacement warranty and 150-day repair warranty.|
|Payment||We recommend paying with PayPal, credit card is also possible!|
|Orders & experiences||We have ordered 4 times at Dealextreme, so far. The products arrived each time well-working and well-packed within 2 weeks.|
Is Dealextreme reliable, reputable and safe?
Dealextreme China Shop already exists for 16 years, meaning it is the oldest shop in our list. Dealextreme.com is very reliable, but the high prices as well as the long processing time are a negative point. In average, the shop needs 1 week to dispatch your ordered products. In comparison to other shops this is very slow. User ratings on dealextreme.com are quite positive. Out of more than 6000 ratings Dealextreme got incredible 8 stars. Since the shop offers a big selection of smartphones, you should inform yourself about which smartphones have a good quality, instead of just ordering any phone. You can find alternatives to Dealextreme in our shop list.
How good are customer service and guarantees?
Dealextreme offers a live-chat-support and an e-mail ticketing system in English, which are very handy and work great. Most items are covered by a 90-day free defective replacement warranty and 150-day repair warranty. Contacting the shop is always possible and in terms of service within the first 6 months DX does really well.
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