LightInTheBox – Reviews & Ratings

Lightinthebox

7/10 Stars with more than 5986 user ratings in different review portals

★★★★★★★★★★

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Lightinthebox

Prices Average prices for most of the smartphones and some very good deals. Also, there is a huge selection of clothes which are sold for little money. You can even order made-to-measure clothes at LightInTheBox from China.
Shipping Global Expedited Express Shipping (DHL, UPS, FedEx, TNT) is the fastest way to ship your product globally within 3 – 4 business days (5 – 7 week days). Since it comes with a charge of USD $10-15 per package, it would only be economical if the order is at least USD $40 or more.
Shipping time and shipping methods Order processing time for phones and tablets is 2-5 days, for fashion up to 14 days. Normal delivery time can vary between 3-30 days, depending on shipping method and country. Express shipping time can vary between 3-7 days. You can also add a duty & tax insurance, so LightInTheBox will fully reimburse any additional tax or duty fees that may have been incurred.
Warranty Products with no quality-related issues can be returned within 14 days of receiving your order. Within 30 days: exchange, repair service, or new components for replacement. 3 months warranty for phones and tablets. LightInTheBox will be responsible for all shipping fees. European customers can return their products to the European warehouse, US customers can arrange a pickup by UPS at the specified address. Customers from other countries will need to send their products to the warehouse in China.
Payment We recommend paying with PayPal, credit card is also possible!
Orders & experiences We have ordered 5 time at LightInTheBox, so far. The products arrived fast and the custom taxes were reimbursed by LightInTheBox

Is LightInTheBox reliable, reputable and safe?

With 22 million visitors a month, Lightinthebox is one of the biggest online shop worldwide. The shop is located in China. The Lightinthebox online shop is reliable and has good ratings.

What do I have to consider when ordering at LightInTheBox?

Ordering at Lightinthebox is easy: in general, you should add a tax insurance when ordering expensive products. Cheap fashion articles and electronic gadgets can also be shipped for free, but then it will take a lot longer until you receive your package.

What do I have to consider when ordering at LightInTheBox?

Lightinthebox offers an e-mail and live-chat-support in English. The customer service is competent and responds quickly within a day. We really liked that you can return products you didn’t like within 30 days. LightInTheBox will be responsible for all shipping fees. In terms of warranty for phones and tablets, 3 months are rather short for repair or replacement. Other shops offer a longer warranty time. This is something to keep in mind while placing your order. In general, there are different warranty times for different products.

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